Terms of Sales

Article 1: object

The purpose of these general conditions of sale (CGV) is to define the rights and obligations of Your Local Eye, an online travel agency whose head office is located at 26B rue de la Calade 84200 Carpentras, France, and of customers in the framework of the sale of stays and sustainable tourist experiences on the platform www.yourlocaleye.com (hereinafter referred to as the “Platform”).

 

Article 2 – Acceptance of the General Terms and Conditions

Any reservation made on the Platform implies full acceptance of these General Terms and Conditions by the customer.

 

Article 3 – Services offered

Your Local Eye offers an online booking platform allowing customers to purchase sustainable tourism stays and experiences from listed providers.

 

Article 4 – Price

Prices for stays and experiences are indicated in euros, all taxes included. They include Your Local Eye service fees.

 

Article 5 – Payment

Payment is made online via the secure Stripe platform. The customer must be of legal age to make a payment.

 

Article 6 – Reservation confirmation

Once payment has been made, the customer receives a booking confirmation by email.

 

Article 7 – Cancellation and modification

Cancellation and modification conditions vary depending on the service provider. They are indicated on the page of each stay or experience.

 

Article 8 – Liability

Your Local Eye acts as an intermediary between the client and the service providers. Your Local Eye cannot be held responsible for any damage caused by service providers.

 

Article 9 – Insurance

Your Local Eye has professional liability insurance. Customers are recommended to take out additional travel insurance.

 

Article 10 – Protection of personal data

Your Local Eye is committed to protecting customer personal data in accordance with its Privacy Policy.

 

Article 11 – Customer service

Your Local Eye customer service can be reached by email at contact@yourlocaleye.com.

 

Article 12 – Applicable law and disputes

These General Terms and Conditions are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

 

Article 13 – Modifications to the General Conditions of Sale

Your Local Eye reserves the right to modify these General Terms and Conditions at any time. The applicable General Terms and Conditions are those in force at the time of booking.